The Privacy Perils of Contact Tracing in Libraries

As communities struggle with the COVID-19 pandemic, libraries are faced with the decision to institute contact tracing, monitoring who comes into the library and restricting access to those who don’t provide their personal information. Libraries should only perform contact tracing when mandated by public health or local officials. If your library is required to perform contact tracing there are specific ways that you can go about it that minimize the risks to users.

Virtual Programming and Patron Privacy

As libraries continue adjusting services and moving toward more virtual programming options, we’ve often found more questions than answers. As we experiment, share, and grow together, we’ll continue improving how we interact with and touch our communities, even if our physical spaces are inaccessible. It’s important that as we do so, we don’t overlook a critical piece of library services: patron privacy and security.