It’s possible to balance privacy and usability successfully in a public library setting. It takes careful selection, communication, and education.
As communities struggle with the COVID-19 pandemic, libraries are faced with the decision to institute contact tracing, monitoring who comes into the library and restricting access to those who don’t provide their personal information. Libraries should only perform contact tracing when mandated by public health or local officials. If your library is required to perform contact tracing there are specific ways that you can go about it that minimize the risks to users.
Even during a public health emergency, libraries should continue to adhere to their mission and stand by the law and ethical standards that govern the provision of library services.
Use these tools and tips to assure patron privacy on public computers.